Your Private Information
Mothercare respects and upholds your rights to privacy protection in respect of the collection, use, disclosure and handling of personal information. Below outlines what we do to protect your privacy, so that you can feel confident about how we manage the personal information you entrust to us.
When and how do we collect personal information?
Personal information is any information that can be used to identify you. Mothercare may collect information from you including your personal information (such as name, e-mail, phone number, date of birth and postal address) in the following ways:
- through our websites when you purchase a product, become a member or enter a competition;
- when you participate in Mothercare consumer promotions and market research in stores.
What do we do with the personal information?
Mothercare’s primary goal in collecting personal information is to ensure that our consumers are satisfied with our products and to provide our consumers with the best possible quality of customer service.
Your personal information is never shared, sold, rented or otherwise disclosed outside the company (except as required for any statutory or legal requirements) or where we are entering into a combined promotion with another company and you have agreed to it.
We will take all reasonable steps to maintain the security and integrity of your personal information including the use of computer access passwords, lock-up cabinets, personnel policies and firewalls. Our database is hosted on secure servers managed by a database management company Impact Data who are bound as part of our service agreement with them to hold your data securely. For more info on Impact Data , please click here.
Information collected through our websites
We do not collect personally-identifiable information from you, unless you provide it to us voluntarily and knowingly.
There are some features of our websites that require you to sign up to use.
If you do sign up, we use the information you supply for the purpose of providing products, product information & special offers. Because of the volume of requests we receive, we may have to give your name, e-mail and postal addresses to a fulfillment house or distributor of our products and catalogues who assist us in carrying out your requests.