TERMS & CONDITIONS
The information contained in the following terms and conditions ("Conditions") for the Mothercare Rewards Program (the "Program") details the use of Mothercard and the associated Member Rewards Program. The Mothercard is provided and operated by Skansen KCG Pty Ltd ("us/we/our").
1. MEMBERSHIP:
1.1. By registering, a Member accepts these Conditions. We reserve the right to withdraw, add or vary any of the Conditions of the Program at any time. These Conditions will apply to all Mothercard transactions.
1.2. By accepting these Conditions we are permitted to communicate to a Member via email, mail, telephone or SMS.
1.3. Only individuals may be members of the Program. Membership is free. Registration is by completing the registration form online at www.mothercareaustralia.com.au or in-store.
1.4. A person may only register once.
1.5. A Member must notify us of any change of address or of a lost or stolen Mothercard.
1.6. Members will receive a Points Summary Statement ("Statement") at our discretion via email. Statement disputes must be made by the date specified in the relevant Statement, otherwise it will be taken to be correct. The Program's decision on any such dispute is final and binding. The most recent Statement can also be found on online at www.mothercareaustralia.com.au or by calling the customer service line 1300 217 700.
1.7. A Member may cancel membership in the Program at any time by calling the Mothercare customer service line.
1.8. We reserve the right to cancel a Member’s participation for reasons including (but not exclusively) if a Member fails to comply with the Conditions, abuses any privilege accorded to the Member by the Program or supplies any misleading information to Mothercare or its agents.
1.9. Upon cancellation, any remaining points of the Mothercard will be forfeited.
1.10. The Mothercard can only be used for the Program and remains the property of the Mothercare.
1.11. Any tax, liability or duty arising from a Member's participation in the Program is the responsibility of the Member.
1.12. We reserve the right to end the Program at any time without prior notice. Mothercare will not be liable for the suspension or cancellation of the Program on any account including (without limitation) for any points balance in a Member’s account at the time of suspension or cancellation.
2. EARNING POINTS:
2.1. Points are earned on the basis that every $1 spent at any Mothercare store in a single transaction will earn 1 point. Each point redeemed has a notional value of $0.05. Points are based on whole dollars paid, inclusive of GST.
2.2. In order to obtain points, a Member must notify the Mothercare store before the purchase has concluded that the purchase is a Mothercard transaction by presenting his or her Mothercard at the point or sale. If the purchase is via telephone or online a Member must quote the membership number to which the Mothercard relates. We are not liable for any failure of a Member to notify Mothercare that the purchase is a Mothercard transaction. Points earned in a purchase transaction will be added to the member’s points total within 24 hours.
2.3. A Member must first acquire 300 points in 24 months before he or she can claim a reward. At 300 points a member will receive $15 credit on his or her Mothercard to be able to claim a reward from the reward schedule. Thereafter, for every 100 points acquired within 24 months an additional $5 credit will be added.
2.4. The purchase of clearance and sale items and some selected lines do not count toward reward points.
2.5. Points are not transferable and cannot be exchanged for cash. Points cannot be dealt with except in accordance with these Conditions. Points have no cash or monetary value.
2.6. Unused points expire 24 months after being credited to the member’s account.
3. CLAIMING A REWARD:
3.1. A Member may request a reward from the current reward schedule by contacting the Program in ways provided by Mothercare.
3.2. When a Member uses points to claim a reward, the points are deducted from the points balance of a Member's account, with the oldest points being deducted first.
3.3. All rewards are subject to availability. The Program is not liable for any reward not being available for any reason whatsoever.
3.4. If in the future third parties offer rewards redeemable from the Program, we reserve the right to add clauses to these Conditions relating to them.
4. GENERAL:
4.1. We reserve the right to make any changes at any time and without notice to the rewards which members may redeem.
4.2. In addition to deductions for rewards claimed, points will be deducted from the points balance of a Member's account any points credited in error and any points relating to a transaction which is cancelled or reversed or where a refund is given.
5. PRIVACY POLICY:
5.1. We will not disclose a Member's information (except for any statutory or legal requirements) without a Member's prior approval.
5.2. Information concerning members will be held online in the Mothercare Rewards Program database ("Database"). The Database contains the following information:
- Name, address & telephone number(s)
- Email address
- Number and ages of children
- Points collected and redeemed and associated transactions
Subject to the Privacy Policy, information from the Database will be made available to agents involved in administering the Program as well as Mothercare and its agents.
5.3. Mothercare's privacy policy is available on our website www.mothercareaustralia.com.au
5.4. Members have the right to opt out of mailings, email messages and SMS's received from Mothercare. You can access your personal information by writing to Mothercare, reply paid 83176, Paddington, NSW 2021 or via www.mothercareaustralia.com.au
$50 Mothercare Fashion Voucher
Offer valid until 31st January 2012. Applies to Mothercare branded full
price fashion products only. Voucher is valid with proof of purchase and
must be forfeited to receive discount. Offer available to Mothercare
loyalty members only. One voucher per customer per transaction. Not to
be used in conjunction with any other offer. Cannot be redeemed for
cash. Excludes sale items. Not available online
Mothercare Big Brand Sale catalogue
Offers valid from 26th December 2011 until 25th January 2012, or while stocks last. All products are subject to availability. Styles, colours, prices, products and brands may vary by store. Free car seat fitting only applies to car seats purchased in store or online and over $299, and excludes all fitting accessories.
50% off selected Mothercare branded baby boys, baby girls, boyswear, girlswear, maternity fashion and footwear, 40% off selected Mothercare branded maternity essentials, 40% off all Seafolly branded swimwear and 30% off selected Mothercare branded kids pyjamas and underwear - prices as marked.
10% off selected Moses baskets applies to G0324, R0850, R2110, Q1244 products only. Free Boori mattress offer applies to any purchase of a Boori Cot (Boori breathable mattress only, excludes latex mattress).
20% off any two Boori furniture items applies when you purchase a Boori Cot and two additional Boori furniture items (note: the cot and mattress are not included as a furniture item). Pure cot bundle offer applies to the Pure Cot in white and the Matt Amicor mattress only (skus’ N1412 and Y1589 only).
Free Bugaboo cup holder available with the purchase of any Bugaboo pram, while stocks last.
Buy a Phil&Teds Explorer pram and receive a 2 year warranty covered by Phil&Teds. To receive other promotional items, please see Phil&Teds website for details and to register. Mothercare take no part in this promotion other than promoting the competition instore. All necessary permits are the responsibility of Phil&Teds.
Buy any two Mothercare “all we know” baby toiletries, Mothercare branded bottles, teats and selected feeding accessories, and the lowest priced third item is free.
Buy any Medela breast pump and receive 25% off Medela branded accessories only. Buy any two or more Cocalo Alphabet Soup, Cocalo Tropical Punch or Living Textiles Playdate bedding products and receive 20% discount. 10% off selected Oricom monitors applies to the SC310, SC510 and SC700 products only. $20 off selected Mothercare cot mobiles applies to the Rosebud, Green/Blue Car, Fairy, Little World of Dreams, My First Adventure, Precious Bear, and My Jungle Family mobiles only. Buy one and get 50% off the second item applies to Mothercare mattress protectors, sheets, and quilts – lowest priced item will be at 50% off. Basics Baby Bundle offer includes 1 x essential sleepsuit 5pk (skus T8375, T8347, T8375 or an appropriate alternative at Mothercare’s discretion), 1 x muslin squares pack (sku N5804), 1 x Huggies newborn nappy box (sku 2401, qty 144), 1 x cuddle n’ dry towel (skus K2516, D1340, D1339), and 1 x baby bath (skus N1598, N1597, R0975) per bundle. Bundle available in girls (pink), boys (blue) or unisex (white/neutral) colours only. Mix n match not available on bundles. Buy any Mothercare Bath Set and receive a Mothercare Bath Box for half price. Buy a Bumbo Baby Sitter to be eligible to purchase a matching Bumbo Push-along cart for $89.95. Offer and product exclusive to Mothercare stores. Only 99 units available within Mothercare Australia. Offer valid only while stocks last. Laybys and customer orders are not available on discontinued products. Free product giveaways cannot be ordered, are strictly while stocks last, and no rainchecks available. Not all offers available online, but offers are available for all telephone orders. Mothercare reserves the right to extend the promotion. Pricing may differ by store location. No offers featured in the printed catalogue are available in conjunction with any other offer in store or online.
Free Boori Mattress with Boori Cot offer is no longer valid as at 01/02/2012
Please also see Mothercare’s general terms and conditions that still apply.
Mothercare’s January Car Seat Challenge
Offer valid until 5th February 2012. Find an identical, stocked car seat available locally (within a 20km radius from the Mothercare store) for a cheaper price and we will match the price, and give you the value of the difference in the form of a Mothercare gift card, eligible for purchases on full priced Mothercare and ELC branded product only. Proof of competitor car seat price must be on competitor’s official documentation, items must be in stock at the time of price match, and must be validated at time of purchase. Customer must be a loyalty member to qualify for the offer. Gift card can only be used in a second/separate transaction and has a one month expiry date from the day of purchase. Not available in conjunction with any other offer or bundle deal. We reserve the right to match the competitor’s price and limit quantities purchased. Not available on cheaper car seats found online.
50% off Mothercare fashion is valid from Thursday 12th until Wednesday 25th January 2012, or while stocks last.
Offer excludes baby and kids essentials packs, maternity
underwear/essentials, hosiery, footwear, accessories and gifts. Offer
applies to all Mothercare and Kids Central stores carrying the
Mothercare fashion range. Mothercare reserve the right to extend the
promotion at any time.